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HomeInstallers Survey

 

Dear Customer:
Your feedback will greatly help us improve the quality of our future installations and customer interactions.

Note:
* Please route your sales questions and comments to Sales Rep Survey.
* Please route your other questions and comments to info@artisticstoneinc.com

Customer Information

1. Contract Number:

2. Customer Full Name:

3. Customer Address: (Optional):

4. Customer email Address:

5. Customer Phone Number (Optional):

6. Installers Name:

7. Professionalism: How would you rate the quality of your installer's customer service and attitude?
Excellent
Satisfactory
Poor

8. Quality of the installation: How would you rate the quality of your installation and workmanship? (Please exclude your opinion on the quality of materials, color, grain pattern, etc. Comment only on what was in the care of the installation team)
Excellent
Satisfactory
Poor

9. Level of communication: How would you rate the Level of communication between you and our installer? (Please rate your installers' ability and attitude to communicate clearly with you regarding you job, such as, if they are patient to listen customer's requirement, explain the reason, and find solution. Avoid comments on accents, grammar and such. We are more interested in our installers' ability to communicate clearly the pertinent aspects of your job.)
Excellent
Satisfactory
Poor

10. Additional Comments: